Ecommerce & Web Development Company in Delhi

What Delhi businesses actually bring us

West and central Delhi is wholesale and export country. The businesses that come to us are usually not startups. They are family trading firms in their second or third generation. Apparel and hosiery exporters around Gandhi Nagar. Handicraft and homeware houses that have sold through agents for decades. Industrial suppliers in Naraina and Okhla whose whole catalogue is a printed rate list.

The ask is almost never "build us a website". It is that a buyer in Europe wants to order without a long email chain. Or that one person knows all the pricing rules and nothing writes them down. That is a trade ordering problem and an internal tools problem. It just arrives looking like a website. This is the work we see most in Delhi.

The Indian details we do not have to look up

A store built for an Indian buyer has to do things a foreign template does not. UPI is how most people pay. If your checkout hides it below cards, you lose orders. Cash on delivery is still a big share of sales. It needs a proper plan: return costs, which pin codes are covered, and a limit on order value. It is not a switch you turn on.

Card payments have to follow RBI rules, so you cannot store card numbers yourself. Saved cards work through network tokens instead. GST has to be right on the invoice, with e-invoicing once you cross the turnover limit, and the correct tax the moment you ship outside Delhi. Couriers here are Delhivery, Blue Dart, Shiprocket and Xpressbees, not the ones a foreign plugin expects. The site should check the pin code before someone reaches payment.

None of this is unusual. It is simply what has to work before a store can trade here. Knowing it up front is the difference between a six-week build and a six-week build followed by three months of fixes.

Working in two languages

We talk to clients in a mix of Hindi and English. We write notes and documents in English, because that is what your next developer will read. If the store needs Hindi for customers, we build it properly: right fonts, right numerals, right sorting. Half-done Hindi reads worse to a Delhi buyer than no Hindi at all.

How an engagement runs from here

The first week is paid and fairly dull. We read whatever you already have, sit with the people who run the current process, and write down what the build has to do. You keep that document whether you continue with us or not.

After that we work in two-week blocks. You get a preview link from day three. Standups happen in your working hours and decisions get written down. For Delhi and NCR clients we come in for the start, the mid-point review and the launch. The rest is remote, which is faster for both of us.